At maxwin138, your privacy is more than a legal obligation — it is a moral responsibility we take very seriously. This document clearly and transparently explains how we collect, use, store, and protect your personal data.
Every decision we make regarding your data is guided by these six core principles, without exception.
Maxwin138 only collects data that is strictly necessary for clearly defined purposes. We do not collect information in excess just in case it may prove useful in the future.
All data is encrypted using 256-bit SSL — the same standard used by major Malaysian banks such as Maybank and CIMB to protect their customers' financial transactions.
Maxwin138 has never and will never sell, rent or trade your personal data to any third party for marketing or any other purpose.
You have the right to know exactly what data we hold about you, how it is used, and who it is shared with. No data operations take place behind the scenes without your knowledge.
You may request access to, correction of, or deletion of your data at any time. maxwin138 will process such requests within a reasonable timeframe without unnecessary difficulty.
All of maxwin138's data handling practices fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards.
This Privacy Policy ("Policy") is issued by maxwin138 and applies to all users of the maxwin138.ws platform ("Platform"). It explains how maxwin138 collects, processes, stores, discloses and protects your personal data when you use our services.
Maxwin138 is committed to protecting your privacy at all times and fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) as well as relevant international data protection standards. "Personal data" in the context of this Policy refers to any information that can directly or indirectly identify you as an individual.
Note: By registering for or using the maxwin138 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any provision of this policy, please discontinue your use of the Platform.
This Policy applies to all forms of your interaction with maxwin138 — including registering an account, making deposits via Touch 'n Go eWallet, DuitNow or FPX, playing slots or Live Casino games, contacting our support team, and browsing our website.
Maxwin138 collects your personal data through various means over the course of your interactions with our Platform. Below are the categories of data we collect and the purposes for which they are used:
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, IC number, date of birth | Identity verification (KYC), fraud prevention |
| Contact Information | Phone number, email address | Account communications, security notices, customer support |
| Financial Information | E-wallet account numbers (TnG, GrabPay), bank account numbers | Processing of deposits and withdrawals |
| Account Information | Username, login history, settings preferences | Account management, platform security |
| Verification Documents | Copy of identity card, utility bill | KYC/AML compliance, withdrawal verification |
When you use the maxwin138 Platform, our systems automatically collect certain technical data required for platform operations:
Important: maxwin138 never stores your password in plain text. Passwords are always encrypted using an irreversible hashing algorithm.
Maxwin138 uses your personal data only for legitimate, stated purposes. Below are the primary purposes for which your data is used:
Maxwin138 will not use your data for any purpose other than those stated above without first obtaining your consent.
Maxwin138 does not sell your personal data to any third party. However, in the course of operating the platform, we may share your data in certain limited circumstances:
All third parties that receive your data from maxwin138 are required to uphold privacy and security standards equivalent to or higher than our own. We are not responsible for the privacy practices of third parties that you access directly outside the maxwin138 Platform.
Maxwin138 implements a comprehensive range of technical and organisational measures to protect your personal data from unauthorised access, loss, alteration, or improper disclosure:
Security Notice: While maxwin138 takes all reasonable precautions, no system is entirely immune to breach. Please ensure you also take your own protective measures, such as using a strong password and never sharing your login credentials with anyone.
The maxwin138 Platform uses cookies and similar tracking technologies to enhance the user experience and ensure key platform features function correctly.
You can manage cookie settings through your browser. However, disabling essential cookies may affect core functionality of the maxwin138 Platform and you may be unable to log in or use the service properly.
Maxwin138 retains your personal data only for as long as necessary for the stated purposes or as required by applicable Malaysian law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | Throughout the active account period | Service operations |
| Financial transaction records | 7 years after account closure | Legal obligations (LHDN, AMLA) |
| KYC documents (copy of IC, etc.) | 5 years after account closure | AML/KYC Compliance |
| Support communication logs | 3 years | Dispute resolution |
| Technical log data | 90 days | Security & Troubleshooting |
| Marketing data (with consent) | Until you withdraw consent | Promotional communications |
Once the retention period expires or you request data deletion (subject to legal obligations), maxwin138 will securely delete or anonymise your data so that it can no longer be associated with you.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and the maxwin138 Privacy Policy, you have the following rights regarding your personal data:
Maxwin138 is an online betting platform that not permitted for individuals under the age of 21. We do not knowingly or intentionally collect personal data from minors or individuals below the minimum age requirement.
If you are a parent or guardian and believe that your minor child has registered for or used the maxwin138 Platform without your consent, please contact us immediately at support@maxwin138.ws. maxwin138 will take prompt action to close the account in question and delete all associated data.
Parental Responsibility: We encourage parents and guardians to monitor their children's online activity and make use of available parental control tools to prevent access to gambling platforms.
Maxwin138 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or relevant technological developments. When material changes are made, we will:
Your continued use of the maxwin138 Platform after any amendment takes effect will be deemed your acceptance of the revised Policy. If you do not agree with the changes made, you must stop using the Platform and contact us to close your account.
For any enquiries, requests or complaints regarding this Privacy Policy or how maxwin138 handles your personal data, please contact our Data Privacy Officer (DPO):
Maxwin138 is committed to responding to all personal data-related requests within the timeframe set out by Malaysia's PDPA and this Privacy Policy.
As a maxwin138 player and data subject under Malaysia's PDPA, you have the following rights, which you may exercise at any time.
You have the right to request a copy of all personal data maxwin138 holds about you. Requests will be processed within 14 working days.
If your data is inaccurate or incomplete, you may request maxwin138 to correct or update it promptly.
You may request the deletion of your data, subject to any legal obligations that may require us to retain certain records.
You may object to the processing of your data for direct marketing purposes at any time, with no penalty or impact on your account.
You may request your data in a structured, machine-readable format for transfer to another service provider if needed.
Under certain circumstances, you may request that maxwin138 restrict the processing of your data while a dispute is being resolved.
To exercise any of the above rights, contact us at privacy@maxwin138.ws
Your data privacy and security are maxwin138's top priority. Register now and enjoy a safe, fair and enjoyable online betting experience alongside more than 100,000 Malaysian players.
Your data is protected with 256-bit SSL encryption · Compliant with Malaysia PDPA 2010